Shipping Policy

Shipping policy

If what you are looking for is not answered here I can be contacted at
Please allow 48 – 72 hours for a response

I’m located in Copenhagen, Denmark and I ship worldwide with the exception of Germany.
(and some other smaller selected countries)
Due to the new packaging laws in Germany I am unfortunately unable to continue shipping there.
While working on getting the required paperwork, I  cannot say when (or if) I resume shipping there.

Order Processing


My usual order processing time may be anywhere between 3-10 business days.
I will make clear announcements if I am unable to ship within the timer due to being on vacation or attending Artist Alleys.

Due to changes with the postal service,
especially with PostNord.
Do allow for the item to take up to 1-2 months shipping time.


PostNord Regular letter (Under 50g can not be tracked) GLS Pickup point
2 USD / 12 DKK (includes packaging fee.) From 6,1 USD / 43,75 DKK (includes packaging fee)
  • The letter can not weight more than 50g (including shipping packaging)
  • The letter can not be tracked.
  • Expected delivery: 4-12 days
  • We are not responsible for any lost letter with this method of shipment.
  • We will ensure to pack the product responsibly and carefully.

Shipping Methods for EU:

We ship to Sweden, Finland, Belgium, France, Luxembourg, Netherlands, Poland, Armenia, Azerbaijan, Cyprus, Georgia, Kyrgyzstan, Uzbekistan, Albania, Andorra, Belarus, Bosnia and Herzegovina, Gibraltar, Malta, Russia, San Marino, Serbia, Turkey, Ukraine, Hungary, Slovakia, Slovenia, Bulgaria, Croatia, Italy, Romania, Faroe Islands, Greenland, Iceland, Norway, Austria, Czech Republic, Estonia, Latvia, Lithuania, Portugal, Spain, United Kingdom & United States.

Shipping prices and methods are different for each country, please check the shipping price by adding products to your cart and changing the country to yours. 

Shipping prices and methods are different for each country, please check the shipping price by adding products to your cart and changing the country to yours.

Shipping Methods for UK&US:

We currently only ship to UK & US with normal letters that weigh under 200g. The letters are untracked, and we do not take responsibility for lost mail. Estimated delivery time is 15-30 days.

Duties & Taxes may be collected at delivery, this must be paid by the customer. We do not take responsibility for any taxes and customs to be paid when your package is in your country.

Order Tracking

Due to the low sales value of the products, we do not offer tracking.

Order Combination

If you have placed two or more orders and would like them to be combined into a single order, please send an e-mail to as soon as possible. Please note that if a shipping confirmation email has already been sent, it is impossible to combine them.


International Customs

Customers are fully responsible for any taxes or customs fees associated with receiving their order. We will not be able to refund any shipping & handling fees if you deny the package due to customs fees or have provided the wrong shipping adress.
If you would prefer to pay the VAT at the point of sale and your items shipped with IOSS to avoid paying additional customs duries, you are most welcome to purchase wares from my Etsy shop

Please note that I cannot sell much fan merch on Etsy in comparison and it is more of a digital store rather than physical.

I am also by law required to declare the purchase price of the item(s) on the delivery documents.

My package hasn‘t arrived

Once I hand something over to PostNord for shipping, it’s completely out of my hands, especially after it’s been marked as “Delivered”. Your local post office will be most qualified to help you locate your package. Sometimes check with neighbours or wait a few extra days.

Order damaged in transit
or incorrect upon arrival

In cases of an order that has been damaged in transit, or if your order contained incorrect items, please send an email to within 15 days of delivery.

Please include your full name, order number, and photos of the incorrect or damaged goods. Sometimes there are easy fixes for minor things.

Due to some limited quantity items, unfortunately we cannot offer replacements or refunds 15 days after delivery.

Return orders to sender

If your order is returned to sender due to 
an error that is not mine (for example: shipping address provided is inaccurate, order was not picked up at post office, package was refused, unpaid customs etc.) you may elect to either have your order reshipped if an alternative address is provided and a re-shipment fee is paid, OR you may elect for a refund of the item minus the shipping costs and a 20% restocking fee. Please note that the re-shipment fee will be the original cost of shipping.

Grethe_Bs comics & illustrations © 2022
CVR-number: 43427997

You are more than welcome to contact me so we can discuss tasks, work or questions